UAE government services and paperwork have steadily improved over time. Gradually, more programs move online to benefit residents. All in all, the government is trying to simplify required procedures, answer questions efficiently, and meet the needs of busy residents. Similarly, the ICP platform aims to help.
Federal Authority Services offers UAE residents a centralized online portal to access over 100 options from multiple government departments. Additionally, whether you are applying for visas, paying fees, updating records, or submitting any necessary documentation, it can all be done digitally in one place.
In this article, we will explore the key features and offerings of the ICP Smart Services platform. Stay tuned with us.
Enjoy UAE Services at Your Fingertips with the ICP Platform
The Federal Authority for Identity, Citizenship, Customs, and Port Security offers residents and visitors a comprehensive range of services. Moreover, it provides instant online access to visa, residency, ID, and other paperwork. The key features include:
- Apply for entry permit visas or renew your Emirates ID
- Pay visa fees or traffic fines
- Check the status of applications
- Recover lost documents
- Update personal information
ICP introduces regular improvements to its operations:
- Extended Visas – 30-day extension for 90-day tourist visas; 60-day and 180-day visas for medical treatment
- Increased Convenience – Print visa and residency details anytime; manage visas post-issuance
- Flexible Payments – Alternatives for eDirham like Visa, MasterCard and wallet payments
Choose your preferred means to access the ICP services:
ICP Smart Services Alternative Payments
The Federal Authority for Identity, Citizenship, Customs, and Port Security has migrated from the eDirham payment system in favor of more innovative options:
- With the implementation of the MoHRE’s ongoing migration, ICP has discontinued eDirham payments for its activities and transactions starting November 14th, 2022.
- To promote the adoption of digital payments, they are now encouraging customers to pay service fees via alternative payment options like Visa, MasterCard, Google Pay, and Apple Pay.
- Users will have improved access to ICP’s expanding solutions as part of the upgrade.
How to Check and Enquire About ICP Smart Services
The Services portal offers residents and visitors a quick and convenient way to access visas, residency, ID, and other government resources online. Hence, users can check application status and access documents directly through the ICP’s website and mobile app.
UAE Overstay Fine Check using ICP Resources
People in the UAE frequently suffer from visa overstay fines, and it is also confusing when they need to learn how to check their overstay fines. In addition, the daily overstay fine of 50 AED is also a headache. For your convenience, follow these simple steps to find out how much you owe:
Step 1: Visit the ICP Website
To access the official website, click the link: icp.gov.ae/fines
Step 2: Fines Payment Page
On the following window: FINES – PAY FINES – VIOLATIONS OF ENTRY PERMISSIONS OR RESIDENCES – PAY NEW FINE, fill out the details under the service description section.
Step 3: Enter Personal Details
Enter the following details:
- Choose File Number
- Enter your Visa File number
- Birthdate as documented
Step 4: Solve Captcha
Checkmark the Captcha to verify your human being identity.
Step 5: Search
As a last step, click the search button to see all the fine details, including the amount of your overstay.
Check Emirates ID status via the ICP website
Stay calm about the ID delivery if you apply for a new Emirates ID, replacement, or renewal. Simply follow the instructions below to stay up-to-date on your ID status:
Step 1: ICP ID Status
You can visit the ICP ID card status page by clicking here: icp.gov.ae
Step 2: PRAN Number
On the ID Card Status page, carefully type your Application Number (PRAN) if applying for the first time or Emirates ID number for renewal and replacement status in the respective field.
Step 3: Click Arrow
Carefully check your PRAN number and click the arrow to proceed towards the results.
Note: You can also call the official ICP number, 600522222, to learn about the procedure or for any assistance.
Emirates Visa validity Check using ICP Services
If you possess an Emirates Visa of any kind and would like to determine its validity, please follow these steps:
Step 1: ICP Official Website
Go to the official File validity window by tapping this link: ICP Visa Validity
Step 2: Passport Option
In the search By section, choose the Passport information option.
Step 3: Visa/Residency Option
You can select from the following Visa and Residency options.
Step 4: Personal Details
Type your valid passport number, expiry date, and nationality in the respective fields.
Step 5: Solve Captcha
Verify that you are not a robot by checking the captcha box and clicking the search button to view all your visa details.
Note: The Dubai Visa holders must use the GDRFA Amer Website for validity status checks.
UAE Visa Application Status Check via ICP Online
The UAE is a great place to bring your dreams to life regarding jobs, infrastructure, and future business growth. So, if you have applied for a visa, you can check the status of your application below:
Step 1: ICP Visa Application
Visit the official smart application status page by clicking this link: ICP Visa Application
Step 2: Application Number
In the request number section, type your application number
Step 3: Captcha & Search
You can check the status of your visa application by ticking the captcha box. Then, tap the blue search button.
How to Change Personal Details on ICP Smart Services
You can access government programs more smoothly if you keep your personal information up-to-date on the ICP platform. Therefore, the online portal offers a simple process to submit changes if you need to update your contact information or Emirates ID details.
Emirates ID Mobile Number Change via ICP Online
If you are experiencing issues with your ID-linked mobile number, you can change it with the help of ICP support. Just follow the easy steps below to change the number.
Step 1: ICP Portal Access
You can visit the official Smart Services portal here: ICP Personal Update Service
Step 2: Personal Information Tab
Now, on the OTHER SERVICES – PERSONAL INFORMATION – UPDATE PERSONAL INFORMATION – UPDATE page, enter the necessary information.
Step 3: Identification Information
The identification information section should contain the following information:
- Current nationality
- Valid passport number
- Full name in English
- Full name in Arabic
- Valid Date of birth
- Entry Date
- Valid working email address
Step 4: Address Info
In the Address Info section, provide the following information regarding the location in UAE:
- Building Number
- Floor Number
- Local Flat Number
- Building Name
- Detailed Address
Step 5: Review Application
Recheck your application details on the new Review Application page.
Step 6: Pay Fee
Once you have paid the application fee, your application for a mobile number change is complete.
You may read our guide to Check Emirates ID Fines Online inquiry.
Simplify UAE Entry with ICP Smart Solutions
It offers a convenient way to complete arrival registration and manage vaccine status for travel to the Emirates.
Residents and tourists are no longer required to register with ICP before traveling to the UAE, nor does ICP require pre-travel approval.
You may also Check Travel Ban in UAE online status.
Vaccine Registration Using ICP Facilities
Getting fully vaccinated against COVID-19 can make travel to the Arab Emirates more comfortable. Therefore, use the Federal Administration to register your vaccine certificate before arriving in Abu Dhabi or Dubai. While pre-travel approval from ICP is no longer required, you can still get the Al Hosn green pass if you register your vaccination status.
Follow these steps to complete the registration via the ICP website.
Step 1: ICP Vaccine Registration
For vaccine registration, clicking the link will take you to the ICP vaccine registration services website.
Step 2: Read Instructions
Carefully read out the following instructions on the Register Arrivals and Vaccination certificates Attestation page:
- List of UAE-approved vaccines
- Vaccination certificate validity requirements
- Format of the vaccination certificate (jpeg, jpg, pdf)
Step 3: Applicant Information
Add the following details in the Applicant Information section:
- ID number
- Official name in English
- Full Name in Arabic
- Choose the Gender from the drop-down menu
- Type Date of Birth
- Place of Birth
- Valid email
- Working Mobile Number
Step 4: Passport Info
In the passport information section, you need to provide the following information:
- Passport type
- Valid Passport Number
- Passport issuance date
- Passport Expiry date
Step 5: Vaccine Information
Add the following details in the vaccine information tab:
- Vaccine country
- Vaccination type
- First dosage date
- Second dosage date
- Third vaccination dose date
Step 6: Attachment Info
In the Attachment Info section, please provide the following files in jpeg, jpg, or pdf format with a maximum size of 6 MB:
- Passport Image
- Personal Image
- Covid -19 vaccination Card
- PCR test result (Negative)
Step 7: Applicant Verification
On the Declarations tab, click on the consent and verify the applicant by checking the box and clicking Send.
Note: Smart Travel requires proof of full vaccination and a negative PCR check within 14 days before flying to Abu Dhabi if you want to use the Al Hosn app.
How to Register for the Al Hosn App with ICP Smart Services
The Al Hosn app allows travelers to conveniently access their health and vaccination status in the UAE. Moreover, if vaccinated abroad, you can pre-register your details with ICP to receive access to the app upon arrival. You can complete registration and link your account with the app by following the steps below.
Step 1: Complete ICP Registration
Upon arrival in the Union, obtain your Unified Identification Number (UID) at the airport or via ICP.
Use UID and registered phone number to download and register on the app.
Check SMS for a one-time password (OTP) to complete app registration.
Ensure your email is valid, as ICP will send a QR code for vaccine verification.
The app shows your vaccination status, test results, and travel requirements.
Access ICP Services anywhere with the Smart App
The Federal Authority for Identity, Citizenship, Customs, and Port Security offers an easy-to-use mobile app so residents and visitors can access it anytime, anywhere. Moreover, the ICP UAE app, available on iOS and Android devices, provides the full suite of offerings through your smartphone.
Finding ICP Smart Services Near You
Need to visit an ICP office? Their centers exist across major United Arab Emirates cities.
- Rashidiya Customer Happiness Center
- Ras Al Khaimah Customer Happiness Center
- Muhaisnah Customer Happiness Center
- Sweihan Office
- Mussafah Customer Happiness Center
- Other city locations
- Sharjah Customer Happiness Center
Note: Contact details and addresses are on the ICP website/app. You can also call the helpline at 600522222 for inquiries.
What features does the ICP Smart Services platform provide?
Federal Services offers UAE residents and visitors access to over a hundred options online, including entry permits, visas, ID cards, payments, and more. Further, the solutions are customized based on user category.
How can I access ICP facilities?
You can access them through the ICP, iOS, or Android websites. Therefore, choose your application method, check your status, update details, and pay fees 24/7.
What are the locations of ICP offices near me?
ICP has offices across Dubai, Abu Dhabi, Sharjah, and other Emirates. Moreover, you can find the addresses and contact information on the website/app or by calling 600522222.
How do I update my Emirates ID online, such as my mobile number?
Yes, UAE Smart Services allows you to modify your Emirates ID personal details through the website or app. Just log in, navigate to the update service, and submit changes.
To sum up, ICP Smart Services delivers UAE government operations effectively online through one platform. In addition, the website and mobile app bring key transactions like visas, payments, and document handling to residents’ fingertips. Furthermore, improving the user experience and convenience is also a continuous process.